LIFETRADE PRIVACY POLICY
Last Updated: January 15, 2026
LifeTrade LLC, a Florida company, (“LifeTrade,” “we,” “us,” and “our”) is focused on empowering humans to shape the future of artificial intelligence (“AI”), including through the development of high-quality datasets to create safer AI. LifeTrade values your privacy and is committed to providing you with transparency about our privacy practices through this privacy policy (“Privacy Policy”). Please carefully review this privacy policy to understand our policies and procedures regarding the collection, use, and disclosure of personal data we process.
This privacy policy applies to personal data from (i) our customers and visitors to our websites, located at lifetrade.com (“Website”); (ii) personal data we receive from Members whether online, via phone, or otherwise (“Members”) to our AI datasets used for our products and services (“Services”) as well as the individuals who coordinate and curate the collection of such data (“LifeTrade Onboarders”); and (iii) personal data collected when you interact with us in other ways (such as apply for a job or through an event).
LifeTrade is a United States (“US”) based company and our Services are available only to individuals located in the United States who are not residents of California. By registering for our Services, you represent that you are a US resident and not a California resident. If we learn that we have collected personal data from a California resident, we will delete that data promptly in accordance with applicable law. LifeTrade does not advertise or market its services to children. For clarity, this Privacy Policy does not apply to any third-party links to websites available through the Websites and our Services. Please visit such third parties’ websites to learn about their privacy practices.
I. Personal Data Collection Methods
We collect the following personal data about you through a variety of methods, including but not limited to:
Directly from you. You may directly provide us personal data in person, on the phone (such as when you contribute data through Agent Call Sessions), or through the Websites (such as through form fields, when you e-sign a document, email us) for us to provide our Services or for us to respond to your requests.
Passively Through the Websites. We may receive personal data passively through the use of various technologies on the Websites, such as cookies, embedded scripts, JavaScript or other tags, or other methods. We use various types of cookies, such as: (i) essential cookies, which are required for website functionality; and (ii) functional cookies, which help facilitate our website’s performance and functionality, such as site optimization or custom content. Some features of the Websites may not function if you do not allow cookies.
From third parties. As part of providing the Services and assigning Agent Call Sessions to Members, we may receive personal data from third parties, including third party platform providers we work with to facilitate the management of LifeTrade Onboarders and Members.
II. Personal Data We Collect and How We Use Personal Data
Data we collect directly from you:
Registration & Identity Verification Data. We collect personal data related to your registration, such as name, email address, address, government and tax identifiers, payment and billing information (ex. Venmo name), demographic data, educational background, as well as other types of data which may be necessary to carry out our business. We use this personal data for various purposes, such as to review potential fit for Agent Call Sessions, process payments, and as otherwise needed to operate our business. For example, we may collect name, resume, and demographic information to assign you to participate in Agent Call Sessions.
Data From Agent Call Sessions. We may collect and record personal data through the Services, such as information Members provide during Agent Call Sessions to LifeTrade Onboarders or to the LifeTrade Agent. For example, if you converse with a Trainer or our LifeTrade Agent through voice audio during a project assignment, then your voice and any information you share (“Session Content”) may be considered personal data, biometric data, or sensitive data in your jurisdiction. All Session Content you share may also be subject to additional terms you agree to upon registration, at the start of a phone call, or at another time. We will use Session Content, including any personal data within, to further the development, creation, and improvement of proprietary AI and large language models as well as share such data with our customers for such purposes, including general product improvement and as described below. LifeTrade is not designed to request health or other sensitive data and it is up to you as a Member to determine what data to share as part of Session Content.
Biometric and Voice Data. When you participate in Agent Call Sessions, we collect and process Biometric Data, which includes voice recordings, voiceprints, voice embeddings, voice signatures, and other data derived from your voice that can be used to identify you or that may be considered biometric identifiers or biometric information under applicable state laws (including Illinois’ Biometric Information Privacy Act, Colorado’s Privacy Act biometric provisions, Texas’ Capture or Use of Biometric Identifiers Act, and Washington’s biometric privacy law).
By registering for our Services and participating in Agent Call Sessions, you provide your informed, written consent (including electronic consent) to our collection, use, storage, and disclosure of your Biometric Data for the following purposes: AI training and model development, quality assurance, fraud prevention, security, research and development, and licensing to AI Lab customers for AI model training and improvement. We use Biometric Data to create high-quality training datasets for artificial intelligence and large language models. We license Session Content, including Biometric Data, to AI labs and technology companies for training, developing, evaluating, and improving AI systems. This data will not be used by us or our customers for the purpose of uniquely identifying you in commercial biometric identification, surveillance, or authentication systems.
State-Specific Biometric Rights: If you are a resident of Illinois, Colorado, Texas, or Washington, you have specific rights regarding Biometric Data:
- Illinois residents (BIPA): You have the right to be informed about our collection, use, and retention of your voiceprint and biometric data before we collect it. We will not sell, lease, or trade your biometric data to third parties (we license data to customers for AI training purposes only). You may request disclosure of what biometric data we have collected, how it is stored, and with whom it has been shared. You have the right to request deletion at any time.
- Colorado residents: Under Colorado’s Privacy Act biometric provisions, you have the right to opt out of the processing of your biometric data at any time. We obtain your consent before collecting biometric data and may request refreshed consent periodically as required by Colorado law.
- Texas residents: Under Texas’ Capture or Use of Biometric Identifiers Act (CUBI) as amended in 2025, biometric data collected for AI training purposes that are not used for uniquely identifying specific individuals may be subject to certain exemptions. We license your voice data to AI Labs for AI model training and improvement, not for biometric identification systems. However, we obtain your written consent to ensure compliance across all states.
- Washington residents: You have the right to notice and consent before we collect voiceprints or voice embeddings derived from your voice recordings.
You may withdraw your consent to our collection and use of Biometric Data at any time by contacting us at
hello@lifetrade.com
Upon withdrawal, we will cease collecting new Biometric Data and will delete your identifiable Biometric Data in accordance with our retention schedule, except where retention is required by law.
Inquiry Data and Feedback. In the event you send us feedback, an inquiry, or request of any kind, whether for support, to notify us of a concern, or otherwise, we use this personal data to carry out your request and as necessary for our legitimate interests. This may include your name, email address, phone number, and other information you choose to provide to us.
Billing Management. We may use your personal data, such as your name, contact information, billing information, and any other information you share as part of your onboarding to manage our relationship with you, process payments, and communicate with you, or as otherwise required to provide you with the Services or operate our business.
Marketing, Services Improvement, and Personalization. We may use your personal data to provide you with marketing content, such as target projects or ads, request survey feedback, and use such personal data to improve our Services and personalize your experience, including sending you marketing emails about our Services. If you sign up for email or text message communications, we may collect your email address, phone number, name and other information on the form to send you marketing details and invite you to events.
Data we collect directly from you and passively through our Websites and Services, including Agent Call Sessions:
Passively Collected Data. We may use passively collected data, such as information from log files, including IP address, to personalize your experience on the Websites, provide the Services, as well as aggregate and analyze such data to understand our business and performance metrics, to optimize our Websites and Services, or as otherwise necessary for us to operate our business.
Security, Fraud, and other Business Purposes. We may use your personal data, including but not limited to, name, contact information, billing information, IP address and log file data, and any other information you provide to us to protect our business, Websites, and Services against fraudulent actions, to investigate security concerns, to enforce our terms, or as otherwise necessary to carry out our legitimate business purposes.
Data we collect directly from you, passively through our Websites, Services, including Agent Call Sessions, and from third parties:
Operations Data. We collect personal data from third parties to manage our operations, such as personal data about individuals we hire through third party platforms, such as identity verification data and payment facilitation vendors.
Non-Personal Data. We may also collect data that is not considered personal data under law, such as demographic data (for example, age, gender, geographic location, or other similar information) throughout our provision of the Services and the Website. This non-personal data may be combined with personal data about you and used to personalize your experience, analyze trends, or as we otherwise determine for our legitimate business needs.
III. How We Share Personal Data & International Transfers
With Our Customers. As a company engaged in the business of empowering humans to shape the future of AI technology and large-language models, we will share Session Content, including personal data within, with our customers for the purposes of creating, developing, and improving their services and technology, including but not limited to AI technology and large-language models.
Authorized Service Providers. We share your personal data as required for us to provide the Services and operate our business, including with our service providers and with third-party AI companies (such as those with voice AI products to help improve their large language models), to process payments (ex. Venmo or others), as well as with our advisors, agents, business affiliates, business partners, and other entities we work with to operate our business. Some of these service providers and third parties may be subject to various laws and regulations requiring them to further share your personal data downstream to third parties or government entities for various reasons, such as to provide their services or comply with laws.
Legally Required & Safety. We may share your personal data as required by law, such as to comply with a subpoena or similar legal process, or as we determine is necessary to protect our rights, protect the safety of you, us, or others, such as to investigate fraud, enforce our terms, respond to government requests, or for other legal purposes, including pursuing legal remedies.
With your permission. We may share your personal data with your permission or authorization in certain cases, such as to carry out your requests.
With Investors, Affiliates, and Business Purposes. We may share your personal data in the event of a potential liquidity event for our company, such as a merger, acquisition, or other business transaction. We may also share your information with potential investors in our business and our affiliate entities.
We may transfer your personal data to other countries, including ones with less stringent privacy laws than in your country. When you share your personal data with us, you agree to allow us to transfer your personal data to service providers and third parties and understand these entities will process and store your personal data in different countries for the operation of our business and provision of our Services.
IV. Our Security and Data Retention Practices
We undertake reasonable security measures to protect your personal data. Please be aware we cannot guarantee hackers or unauthorized personnel will not gain access to your personal data.
Data Retention and Deletion Schedule:
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. We maintain the following retention schedule:
Raw Voice Recordings: We retain identifiable raw voice recordings for up to one hundred eighty (180) days after collection for quality assurance, fraud prevention, customer re-processing requests, technical validation, and project delivery to AI Lab customers. After this period, we either: (i) convert recordings to de-identified voice training datasets and permanently delete the raw audio files, or (ii) permanently delete the raw recordings if they are no longer needed for active AI training projects.
Derived Voiceprints and Voice Embeddings: We retain de-identified voiceprints, voice embeddings, and voice-related training datasets for up to three (3) years from your last interaction with us, or until the purpose for which they were collected has been satisfied, whichever occurs first.
Registration and Account Data: We retain Member registration, identity verification, and account information for the duration of your active membership and for up to three (3) years after account termination or your last interaction with us, except where longer retention is required by law (such as for tax, audit, or fraud prevention purposes).
Permanent Deletion: After the applicable retention period, we permanently delete or irreversibly de-identify your personal data, including Biometric Data, using industry-standard data destruction methods. If we are unable for technical reasons to delete data entirely from our systems, we will put in place appropriate measures to prevent any further processing or use of that data.
Early Deletion Upon Request: If you withdraw consent or request deletion before the standard retention period, we will delete your identifiable Biometric Data and other personal data within thirty (30) days of your verified request, except where retention is required by applicable law, to complete transactions you requested, or to protect against fraud and security issues.
V. Your Personal Data Choices
Depending on your jurisdiction, you may have personal data rights, such as the right to access, update or rectify, delete, or opt-out.
Analytics. To opt-out of Google Analytics, please visit the following link:
https://tools.google.com/dlpage/gaoptout
Direct Marketing. To opt-out of marketing emails we send, please press the unsubscribe link in such email or contact us below. At present, our Websites do not adhere to browser-based “Do Not Track” signals.
Exercise Your Rights. If you’d like to exercise your personal data rights available to you under law, please contact us at
hello@lifetrade.com
and we will carry out such requests when we are legally required.
VI. Changes
We may update this Privacy Policy from time to time for any reason, at our sole discretion. We will notify you of any material changes to our Privacy Policy by posting the new Privacy Policy on our Websites or by emailing you to notify you of an update. You are advised to visit our Websites regularly for any changes.
VII. Contact Us
If you have any questions or concerns relating to our use of your personal data, please contact us below:
Email. Reach us via email at